The Company. Our core Values. Our Beliefs.

Price

Express Messenger is one of the most significant independent same day delivery services within the industry, moving thousands of parcels each month, and as such we have been able to negotiate some of the most competitive delivery prices available meaning you in turn benefit from extremely competitive rates.

Choice

Express Messengers understands that deliveries are very critical in our economy. We have optimized our services. While some are delivering to businesses and some to residential.
At Express Messengers we have the technology and flexibility to tailor your needs to your specific requirements.

Technology

Our own in-house team we have developed dispatching system that can be tailored to suit your needs.

Express Messengers is a multi-carrier solution, which gives customers across the Nairobi and Mombasa access to discounted rates thus helping you save money.

We also utilizes the large transportation infrastructure and network to schedule and optimize deliveries.

We also work with partners in the courier industry to ensure that we beat all the deadlines..

Customer Care

Express Messengers was created to provide the best customer experience available and our customer services department is key in making sure we have achieved this.
A combination of exceptional and dedicated hot-lines, a refreshing customer focused approach plus a team of dedicated professionals means you can be sure that your inquiry or problem with be dealt with quickly and efficiently.

We will manage every issue, delivery problem, collection request and claim right through to a resolution on your behalf, relieving your staff to get on with other, more productive jobs

Our Policy

Our policy is based on meting customer needs; we understand that paper flow is critical for business operation

How we work

With our extensive network of communication and transport network, a good knowledge of the city and a spirited team Express Messengers works with partners in the courier industry to ensure we meet our targets deadlines.